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A Customer View
JP Kenny is one of the world's largest and most innovative independent pipeline and subsea contractors with a global network of offices. Within Europe, two JP KENNY Group offices in Aberdeen and in London (Staines) provide regional support to Europe, Middle East and Africa. A highly professional organisation operating both onshore and offshore the company works closely with suppliers to ensure delivery of solutions to its customers.
The supply relationship from Bestcare Enterprises to JP Kenny started in March 1997 and is typical in many ways of how the Bestcare service and supply relationship can assist organisations with their support infrastructure. Initially, Bestcare supplied only computer consumable products to JP Kenny but as confidence in both pricing and stock has grown, JP Kenny have repeatedly turned to Bestcare for a wide range of products including stationery, hardware and other supplies. More recently Bestcare have been the preferred supplier for JP Kenny in the planning, installation and supply of whole floors of office furniture.
Tony Barrett of JP Kenny restates the perspective of the Bestcare supply service: "We have worked with Bestcare for many years now, and have been impressed by their responsiveness as an organisation. We have at times had Bestcare hold supplies in stock, specifically for our use, which has been a useful service - and gives us real flexibility. The pricing from Bestcare is keen and they are now more of a partner in assisting us".
For Bestcare, Sales Director Jerry Davis summarised: "The experience of a valuable customer such as JP Kenny is typical of the majority of accounts managed by Bestcare - where we can really demonstrate that we understand the business needs, and then deliver directly, at the right price. At Bestcare we are customer focussed, and work hard at ensuring we support our customers right across the purchasing spectrum".
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